And see Los Angeles Times, "Consultants weigh in on how Komen for the Cure handled the crisis":
The days-long roller coaster of statements and reactions from Susan G. Komen for the Cure about Planned Parenthood is a good lesson in bad crisis management, say consultants who have been watching the events unfold.Continue reading.
The situation has been a "total embarrassment" for Komen, said Tom Madden, chief executive of TransMedia Group, a Boca Raton, Fla.-based public relations ad crisis management company. "There should have been a lot of thought through that kind of decision, and it sounds to me like the ramifications and pressures they were under were not anticipated, which was a failure of planning. I can't believe an organization like Komen wasn't aware of what was going on."
Actually, Komen did know what was going on, but I doubt they anticipated how intense the reaction would be. For progressives, if you're not pro-abortion you're basically a Nazi.
I'm sure I'll have more on this ...
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